Returns & Exchange Info
Permanent Vacation is not responsible for shipping, handling, or additional charges for returned items. All return shipping charges must be prepaid. We do not accept C.O.D. deliveries.
Please note that for all returns and exchanges, shipping and handling costs will not be refunded.
This return policy is only applicable to purchases made at permanentvacationbrand.com. Purchases made at retailers carrying Permanent Vacation are subject to the respective store's return policy.
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RETURN INSTRUCTIONS
Need to exchange an item? Place a new order for the item you wish to exchange for and follow the instructions above to return the item you don't want back to us. You will be charged for your new order and the refund will be issued for the item you return once we process your return.
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INCORRECT, DAMAGED, OR DEFECTIVE ITEMS
If you receive an item that is damaged or defective upon arrival, or you have been shipped the incorrect item, please contact us at info@permanentvacationbrand.com immediately for instructions on how to return your item to us. If you fail to contact us prior to shipping the item back, we will assume no responsibility for any of the return shipping charges.